Salesforce training is something we believe in strongly at Cloud Galacticos. We believe in ‘always learning’ and ‘staying ahead of the curve’. So we’re pleased to announce the recent appointment of Mark Lewis as the Head of Salesforce Training. He brings with him years of experience and knowledge that will drive us into 2023. With that in mind, this blog will be the first in a series of blogs from Mark covering all things training related…
Importance of Salesforce Training
Mark Lewis
Having worked closely with your implementation partners to give you the best Salesforce experience possible, you are getting ready to go live. You are also getting lots of questions from your soon to be End Users.
Maybe you have gone live and Salesforce Adoption isn’t quite what you’d expect it to be. The CFO keeps on mentioning the return on investment – we’ve all been there, haven’t we?
All too often training is an overlooked phase of a Salesforce implementation. This will naturally have an impact on your adoption, perceived ROI and the reputation of Salesforce as a useful product throughout your organisation. So it’s not over dramatic to say that a successful training rollout can have a significant positive impact on your overall project!
Salesforce Training at Cloud Galacticos
How can we at Cloud Galacticos help? First of all we know Salesforce. We understand how it works, we live and breathe best practice and doing Salesforce the right way! What we don’t know is how you expect YOUR Salesforce to work and what you want your end users to be able to do.
We will invest time to understand the problems you are looking to solve and the reasons you chose Salesforce. We will also look at the processes your partners have built into your solution. Plus WHY you are asking your users to embrace Salesforce in a particular way.
It would be even better if we could do it in your actual Salesforce environment wouldn’t it? Well, if you have ever wondered what you could use all of those awesome Salesforce Sandboxes for, you now have a useful answer! We can use them to deliver scenario based, benefits led training in an environment that reflects your actual Production instance of Salesforce. Everyone wins!
“Why are we using Salesforce?”
Training should never be a ‘click here, click here and look this happens’ experience. A good training session should be engaging, benefits led with strong messaging as to how to use Salesforce the correct way. It should also have a positive impact whilst answering the question, ‘Why are we using Salesforce?’
Salesforce Training Blog Series…
This is the first of a series of blogs on all things (Salesforce) training related by Mark Lewis our new Head of Training. Watch this space for more insightful training blogs in 2023. And feel free to let us know what you want Mark to write about…
Want to know about how Cloud Galacticos can help with your Salesforce training? Click here.
#WorkSmarterNotHarder
About Cloud Galacticos
Cloud Galacticos is a Salesforce consultancy with a growing all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our company has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.
So if you are looking for a Salesforce partner with experience to help you make the most of your org, including Managed Services and Training, get in contact.
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