Phil's Salesforce Tip of the Week

Slack Huddles – Phil’s Salesforce Tip of the Week #509

Welcome to Phil’s Salesforce Tip of the Week #509

 

Tip 1 – Slack Huddles

Slack Huddles

At Galactico Towers we are big Slack users (especially Slack Huddles), so the news from SlackHQ this week is widely anticipated.

In the Autumn there will be a new feature of added videos to Slack Huddles. There will be limits on numbers per session, and you initiate them immediately rather than schedule calls in advance.

So it won’t be replacing Zoom, for now.  But it will include file sharing, emojis, saving to channels & searchable threads.

 

 

 

 

Tip 2 – Salesforce+

Salesforce+

If you missed the London World Tour or any of the sessions, you can view many of them via Salesforce+.

There are also some interviews recorded from the day that were not open to attendees.

 

 

 

 

 

 

Tip 3 – My Event Highlights

London's Calling

It was great to be out at events, meeting people, reconnecting, chatting…

Here are 2 reviews we wrote about London’s Calling and the London World Tour.

What was your highlight?

 

 

 

 

 

 

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Dreamforce 2022 – Phil’s Salesforce Tip of the Week #508

Welcome to Phil’s Salesforce Tip of the Week #508

 

Tip 1 – Dreamforce 2022

Dreamforce 2022

While I write up my notes and collate a tonne of photos from all the events recently, lets shoot ahead to Dreamforce 2022 (in September)!

Registration goes live next month, in July. Don’t forget you can pre-register your interest now by clicking here. It normally always sells out, so don’t miss out!

Note, tickets will be starting at $1299 so if you plan to go make sure you get those early prices! (Full price $1999)

 

 

 

 

Tip 2 – Speaking Slots

Dreamforce 2022 Call for SpeakersIf you want to avoid the ticket cost altogether… then try to get yourself a speaker slot at Dreamforce.

There is one link to visit to submit your proposal, but depending on your interest there are 3 different posts to help guide you along the way.

Visit these links for the Admin TrackDeveloper Track & Architect Track. The call for proposals will remain open until July 8th.

 

 

 

 

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MuleSoft CONNECT 2022 – Phil’s Salesforce Tip of the Week #507

Welcome to Phil’s Salesforce Tip of the Week #507

 

Tip 1 – MuleSoft CONNECT 2022

MuleSoft CONNECT 2022If like us, you are also involved in the MuleSoft Community, you should sign up for one of these virtual or in-person events.

Note for the in-person events like MuleSoft CONNECT 2022, you will need a code from your MuleSoft AE or Partner Manager.

 

 

 

 

 

 

Tip 2 – Salesforce Strategy Designer Certification

Strategy Designer Deciding which Certification to target next? This could be a good option…the new Strategy Designer Cert.

Strategy design brings together a unique combination of experience, design and business skills, analytical and creative thinking“.

Click here for an overview plus links to Trailhead Modules and Further Info.

 

 

 

 

 

Tip 3 – World Tour London

…is SOLD OUT. I hope you got your tickets after our reminder last week. There is a waiting list also, but with the event around half the size of previous years, I don’t fancy your chances too much now.

 

 

 

 

 

 

 

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Meet a Galactico – Phil’s Salesforce Tip of the Week #506

Welcome to Phil’s Salesforce Tip of the Week #506

 

Tip 1 – Meet a Galactico

Meet a Galactico

Meet a Galactico (kind of)…

I am excited (and a bit intimidated) to announce that our guest at London’s Calling next week is a real Galactico…fresh from competing at this years World’s Strongest Man, Gavin ‘The Bull’ Bilton.

Come and visit our stand next Friday!

 

 

 

 

 

Tip 2 – PakDreamin

PakDreamin

The call is out for speakers at the 2nd (virtual) Salesforce Community event in Pakistan. The event is August 20th, click here for more details.

But if you are interesting in a speaking slot, click here and get your submission in by July 15th.

Speakers are what makes the conference! We are currently looking for great speakers like yourself!

  • Do you have the passion for sharing knowledge and expertise?
  • Are you someone who likes to help others solve challenges and accelerate their careers?
  • Do you love to share stories of success, insights, tips to be the best?

 

Tip 3 – London World Tour

London World TourAfter a change of date, and an initial ‘invite-only’ tag, the doors are open now for the London World Tour on June 16th. Click here to register and join in person. See you there?

 

 

 

 

 

 

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IdeaExchange – Phil’s Salesforce Tip of the Week #505

Welcome to Phil’s Salesforce Tip of the Week #505

 

Tip 1 – IdeaExchange

IdeaExchange

IdeaExchange has got a little bit controversial recently, with a lot of negative feedback on which Ideas are shortlisted and why.

Fair play to Scott Allan at IdeaExchange for facing the comments head on in this post.

Take a look, then you have until June 6th to vote.

 

 

 

 

 

Tip 2 – Einstein Bots API

Here is how to take Einstein Bots to a whole new level.

See this post from the Developer blog, which gives a background for some context, tells us about the new Einstein Bots Platform API (“…is a new REST API that allows you to interact with your Einstein Bots from any client“), and gives some further reference links.

A bot is an autonomous program that can interact with systems or users. Common use cases include: placing orders, providing customer support, showing FAQs, and more.

Bots minimise the need for human interaction when providing services to the end customer.

 

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Summer ’22 Release – Phil’s Salesforce Tip of the Week #504

Welcome to Phil’s Salesforce Tip of the Week #504

 

Tip 1 – Summer ’22 Release

Salesforce Summer '22 Release

Starting today, there are lots of webinars to prepare us for the Summer ’22 release.

Our Summer ’22 release is almost here and we want to make sure you have all the information you need to make the most of all the new features.

Our product managers will guide you through what’s new and give you a sneak peek into their roadmap for the rest of 2022.’

Click here for the full list and fill your calendar.

 

 

 

 

Tip 2 – Sales Tips

Here are some useful Tips from some of the best known Sales leaders ‘to inspire and power your sales strategy’.

There are 29 ‘game-changing sales influencers you should be following in 2022’. So there will be plenty of great tips from the people who are top of their game!

Some good ones like “Shrinking the gap between idea and action will improve your self confidence. Actions > words.” And “Hire outside the box.

 

 

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Troops – Phil’s Salesforce Tip of the Week #503

Welcome to Phil’s Salesforce Tip of the Week #503

 

Tip 1 – Troops

Troops

This week brings the announcement that Salesforce is buying Troops, the company famous for its integration pushing data (aka ‘mission critical insights’) between Salesforce and Slack.

Actually the acquisition will make Troops a part of Slack, but Slack is part of Salesforce, so we know what they mean!

See here for full details.

 

 

 

 

 

 

Tip 2 – Salesforce Posse

Salesforce Posse

It was great to hear two friends of the Galacticos together on the Salesforce Posse podcast this week. Francis’s podcast is a great resource with some amazing guests.

The most recent episode was with Ines Garcia, author and Agile Coach.

Take a listen here.

 

 

 

 

 

 

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North Africa Dreamin – Phil’s Tip of the Week #502

Welcome to Phil’s Salesforce Tip of the Week #502

 

Tip 1 – North Africa Dreamin

North Africa Dreamin

One of my favourite Salesforce events was my visit to North Africa Dreamin before ‘you know what’ happened.

If you fancy a visit to Morocco click here for details.

And if you have a session at North Africa Dreamin you would like to deliver then why not click here?

 

 

 

 

 

 

Tip 2 – The Big Sleep

Welcome to the bumper edition of Release Notes! 574 pages of updates and features to wow you, or help you sleep 🙂

Look out for our highlights post coming soon!

 

 

 

 

 

 

Tip 3 – To Have and Have Not

The ‘must have’ book of the year…

Congratulations to Melissa Hill Dees on her new book – Accelerating Nonprofit Impact with Salesforce.

We work with lots of nonprofit organisations, but there is still lots to learn from experts like Melissa, so I am looking forward to the read!

 

 

 

 

 

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TrailblazerDX – Phil’s Salesforce Tip of the Week #501

Welcome to Phil’s Salesforce Tip of the Week #501

 

Tip 1 – TrialblazerDX

TrailblazerDXI’m still playing catch up on the highlights of TrailblazerDX, hopefully I can catch a few of the sessions on Salesforce+.

But one thing the team spotted was a couple of new Certs which will be coming soon.

The Business Analyst cert and Strategy Designer cert.

 

 

 

 

Tip 2 – Ranger Ranks

Another hotly anticipated announcement at TrailblazerDX was the new ranks for those with hundreds of Trailhead badges to their names.

At present, anything over 100 badges makes you a Ranger… but with many people with hundreds, or even over 1000, here are some new ranks to aim for.

 

 

 

 

Tip 3 – New Blog Series

Congratulations to our very own Mark Jones, and his many guests, on a new blog series he has been working on with Salesforce.

Click here for the summary and first four posts.

Keep an eye out for a new guest each Tuesday!

 

 

 

 

 

 

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Salesforce Tip of the Week 500

Phil’s Salesforce Tip of the Week #500

Welcome to Phil’s Salesforce Tip of the Week #500 – a Special Edition!

When I started this blog in 2012, the aim was to share some of the things I had learned that week. It was designed to be a quick read, something where my Salesforce friends and colleagues could take a quick glance and hopefully find at least one of the Tips useful each week. I try to write this ‘live’ each and every Friday, to keep it fresh and relevant. And 499 weeks later, hopefully I am managing to do that…but I definitely wanted help this week!

To help me celebrate this BIG milestone, I reached out to the Salesforce Community/Ohana to some friends old and new, to share what their Tips would be.

Thank you to each of my special guests. I really appreciate you sharing your knowledge and experience!!

And thank YOU for reading, replying, sharing… you are what makes this!

THANK YOU

 

Jessica Langston, Senior Director, Trailblazer Community

With millions of Trailblazers around the world, one of the most special parts of the Salesforce ecosystem is the Trailblazer Community. Whether you’re connecting online or attending an in-person community event, the impact of sharing your knowledge and learning from others is monumental.

Be willing to put yourself out there by asking questions and providing guidance. The connections and experience you will gain is a proven game-changer.”

 

 

 

 

 

Ben McCarthy, aka SalesforceBen

Ben McCarthy Tip of the WeekIf you’re new to the Salesforce ecosystem, welcome! I hope you are finding this industry fun and exciting. Whilst routes into the ecosystem are fairly standard (E.g. Entry-level Admin, Developer, or Consultant), as you become more senior, you will no doubt need to specialise in a certain field, whether that is a niche role, product, or industry. 

My advice is to pay attention to the aspects of your role you enjoy. Find out what tasks you find fun, and what elements of your job you want to focus on. The opportunities available in the Salesforce ecosystem are endless, and by focussing on what you actually enjoy, you can ensure you have a long and happy career.

 

 

 

Amanda Nelson, Senior Director, Salesforce AppExchange

Amanda Nelson Tip of the Week

The Community is always there to help you, answer your questions, and share solutions.

I’ve learned so much from fellow Trailblazers, so dive right in, be #appy, and #alwaysbelearning.”

 

 

 

 

 

 

Evaldas Zaranka, Salesforce Certified with over 1,500 Trailhead Badges

Evaldas Zaranka Tip of the WeekWhat’s the best thing I’ve learnt from speaking to people within the Community?”

There are so many talented Trailblazers joining the community events, and they are willing to share their knowledge and experience with Trailblazers.

In my role, the most important thing to learn is… Active listening from soft skills helps me build trust and understand our user’s needs.

I’m a Salesforce Administrator, so my Salesforce flow knowledge helps our business automate complex business processes and manual data entry. Our users can work smarter, not harder.

 

 

 

Doria Hamelryk, North Africa Dreamin’ Founder, Salesforce MVP

Doria Hamelryk Tip of the Week

“The best thing I’ve learned in this community is to always be grateful. There was a time when I knew nothing about Salesforce.

And I was lucky to be surrounded by people who helped me in my learning. They were there when I needed them to answer my questions, whether technical or more generally about my career development. When I became more experienced, I also wanted to help beginners.

There is an Arabic proverb that says: “teach and you will learn”. I think when you’re able to teach others, that’s when you can consider yourself an expert.

 

 

 

Tony Nguyen, Salesforce Admin and Golden Hoodie recipient

Tony Nguyen Tip of the WeekHi new Trailblazers! If there were only 1 tip that I could give you all. It would be falling in love with learning. I think this is one of the most important aspects when it comes to Salesforce and the Tech industry.

The world is always evolving and technology does at an even greater speed. Falling in love with learning would help you adapt to those changes!

 

 

 

 

 

Heather Black, CEO Supermums

Heather Black Tip of the WeekMy top tip would be that every Salesforce professional should have not only have the technical knowledge, but also professional training and skill set of business analysis, agile project management and change management to successfully implement Salesforce successfully and achieve high user adoption.

In my experience it’s the lack of application of these professional skills that causes Salesforce projects to go wrong. So if you are starting out or progressing in your career then make sure you invest in suitable training to ramp up your knowledge beyond Salesforce certifications.

 

 

 

 

Marciana Davis, Independent Salesforce Consultant, and Salesforce MVP

The best thing I learned from the community is to have faith and believe in yourself. You will have obstacles that will make a lot of noise, just make sure your dreams are louder.

The things you do matter and don’t ever forget that!

 

 

 

 

 

 

Zahra Bahrololoumi, CEO Salesforce UK&I

Zahra Bahrololoumi Tip of the WeekQ. What is the one free app/tool you can’t live without?

For me – and so many of my Salesforce colleagues – it would have to be Slack. We’re in an all-digital, work from anywhere world, and Slack really is our digital HQ. I love that I can send a video update, connect easily to anyone, create a group, prioritise my top channels, share files – the list goes on!

And some stats – for our Salesforce colleagues emails sent per user, per day are down 46% and individual and team productivity went up 16% and 13%, respectively. What’s not to love!

 

 

 

Melissa Hill Dees, Co-Founder of NonProfit Dreamin, Salesforce MVP

Melissa Hill Dees Tip of the Week“Automate what can be automated so humans have more time to do what should not be automated. Participate in an Open Source Community Sprint whether you are a brand new Salesforce admin or a seasoned veteran architect; everyone can learn and contribute!

And, remember:  501(c)3 is a tax designation–NOT a business model. Don’t forget to leverage all the standard corporate Salesforce tools as well as Nonprofit Cloud. #domoregood”

 

 

 

 

 

 

Lizzy Roberts, Manager of Global Community Engagement at Salesforce.Org

Lizzy Roberts Tip of the Week“Ask for help and don’t go it alone! There are no silly questions and there is an amazingly supportive community to help you find answers. There is SO much knowledge in the Salesforce community, whether virtually in the Trailblazer Community or in person at a user group that there is truly always someone ready to offer a helping hand (or even just to say hi!). Two specific groups I would recommend are the 1) Salesforce.org Hub and 2) Coffee Chats in the Trailblazer Community.”

 

 

 

 

 

 

And finally…

Leah McGowen-Hare, SVP Trailblazer Community

Leah McGowen-Hare Tip of the Week“Never. Stop. Learning! Take full advantage of the free access to learning that Salesforce offers. On Trailhead, you can learn tech skills, business, and soft skills, then test your knowledge with hands-on challenges and earn credentials. On Salesforce+, you can tune into virtual learning content for business professionals and inspiring original series, like Trailblazer.

The best part is, that you don’t have to go on this journey alone. Tap into the amazing Trailblazer Community – a global network of people who want to help. With access to learning content, incredible stories of inspiration, and a global community cheering you on, all you need to bring is your determination!”

 

 

 

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