Phil's Salesforce Tip of the Week

Salesforce Automotive Cloud – Tip of the Week #531

Welcome to Phil’s Salesforce Tip of the Week #531

 

Tip 1 – Salesforce Automotive Cloud

Salesforce Automotive Cloud

Salesforce Automotive Cloud is new product built specifically for automakers, dealers, automotive finance groups, and their customers.

‘New Salesforce Automotive Cloud Helps the Industry Deliver on the Promise of Connected Vehicles and Next-Gen Customer Experiences’

Have you used it yet? Let us know what you think.

 

 

 

 

 

Tip 2 – North Africa Dreamin’ Sessions

Did you miss out on attending North Africa Dreamin’, or want to watch some of the sessions again?

Some of sessions are being added to their YouTube channel. There are some great sessions on there already. Go check them out!

 

 

 

 

 

 

Tip 3 – French Touch Dreamin’

Don’t forget it’s French Touch Dreamin’ next Thursday 1st December in Paris.

As always, there’ll be some amazing sessions, a DemoJam and a keynote from Gillian Bruce.

 

 

 

 

 

 

Tip 4 – Salesforce Live London

Also next week, on Wednesday 30th November, it’s Salesforce Live in London at the ExCel.

Some of our team from Cloud Galacticos will be in attendance. So if you’re also going, let us know and say ‘hi’!

 

 

 

 

 

 

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Phil's Salesforce Tip of the Week

YeurArchitectin’ – Tip of the Week #530

Welcome to Phil’s Salesforce Tip of the Week #530

 

Tip 1 – YeurArchitectin’

YeurArchitectinAs an offshoot of YeurDreamin’, YeurArchitectin’ is Salesforce Community event for Architects by Architects.

The YeurArchitectin’ Soft Launch at the Salesforce Paris office on Friday 2nd December. It’s also the day after French Touch Dreamin’, also in Paris.

 

 

 

 

 

 

Tip 2 – Hablo Español?

Salesforce maybe be based in San Francisco, but it’s a global business. The eco-system spans all continents. So it’s exciting to find out that there’s Salesforce development content in Spanish!

Principle Developer Advocate at Salesforce, Alba Rivas has YouTube and Twitch channels. She live streams weekly Salesforce development content on Twitch and then uploads the recorded content to YouTube.

Watch out for her next stream en Español!

 

 

 

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Managed Services Summit Review

Managed Services Summit Review

Some of our team attended the Managed Services Summit North in Manchester. The conference is focused on Managed Service Providers. The event’s aim is to address how northern MSPs can ‘keep ahead of the curve’ and further develop their service offerings. It  was a chance for our new Managed Services Lead, David Schrimpton to get the latest industry updates and network with MSPs.

 

Managed Services Summit Keynote

The opening keynote was from Katie Gallagher from Manchester Digital on ‘The Essence of Leadership’. She gave a great presentation on the overview of the UK economy and latest leadership stats.

She mentioned that ‘permacrisis’ is Collin’s Word of 2022 which reflects the ‘extended period of instability and insecurity’ we are experiencing this year (so far). We should use this opportunity to focus on digital transformation that’s happening across all industries.

 

 

 

 

Guest Keynote

The after lunch guest keynote speaker was from former Olympian Darren Campbell. It was an inspirational speech about his journey both on and off the track. He spoke about his humble beginnings in Manchester and how he got to where he is today.

He also spoke about lessons learnt and provided insights from the world of professional sports that can help business leaders to propel their own organisations forward.

The closing coming was letting us know that leaders aren’t born and that ‘anyone can become a leader’.

 

 

 

Managed Services Summit Sessions

Throughout the day there was a selection of interesting sessions covering various topics. There was a strong focus on cyber security; ‘How to Stop Hacks in the Tracks with Improved IT Visibility’, ‘Evolving your Security Offering with Cybersecurity as a Service’, ‘Fighting Ransomware with Allow Listing and Ringfencing’. Other topics covered included automation, shareholder value, and supporting customers.

There was also an expo room full of sponsors offering different areas of managed services.

 

 

 

 

Final Thoughts

Here are couple of takeaways from David:

“I think the small pool of talent continues to challenge the tech industry in the UK. Katie Gallagher in the opening keynote challenged attendees to help provide opportunities to the unskilled and underprivileged. There’s a lot of think about as we move into 2023.” 

 

“Katie also mentioned that as the UK, and indeed the world, lurches from one crisis to the next, it’s creating a state of permacrisis. Should it worry us? Yes, it should. But it should also provide exciting opportunities for MSPs, as organisations turn to technologies like salesforce to save time and money and create efficiencies.“

 

Managed Services at Cloud Galacticos 

We have a dedicated Managed Services team, led by David, to help your business with all your Salesforce needs. The team includes experienced business analysts, technical architects, developers and Salesforce Consultants.

Why not get in touch with us for your Salesforce managed services needs?

 

About Cloud Galacticos

Cloud Galacticos Team PhotoCloud Galacticos is a Salesforce consultancy with a growing all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our company has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce partner with experience to help you make the most of your org, why not get in contact?

Best Nationwide Salesforce Services Consultancy 2022

Digital City Awards, Best Small Digital Company Finalist 2022

London’s Calling Platinum Sponsor 2022

Paul O'Dowd Cloud Galacticos

Paul O’Dowd – Meet the Galacticos

Continuing in our series in which you get to meet and learn more about the Cloud Galacticos team, say ‘hello’ to our Sales Director Paul O’Dowd. I caught up with Paul to ask him a few questions.

 

Paul O’Dowd, Sales Director

 

Hi Paul, can you give us a bit of background about yourself and your work history?

Paul O'Dowd, Cloud GalacticosAs a sales professional, I come with a broad industry knowledge spanning more than 20 years. My industry focus and interest lie at the intersection of business transformation, tech, and the utilisation of Salesforce.

Past experiences include working with Telecoms, Insurance, Finance, Commercial, and Automotive sectors to FTSE 500 organisations from Aviva, O2 Telefonica, BT, and BAE Systems to Compass, not forgetting Local Authorities and Government. 

 

 

 

 

What’s your story behind joining the Cloud Galacticos team?

Quite simply, wanting to be part of one of the best Salesforce Partner Consultancies out there – of course, you may argue it’s my opinion, but that is also the opinion of many I have spoken too. Plus, the opportunity to add value to an already successful organisation and with adding my knowledge and experience gained over the years. Being part of a team that is passionate about getting things done right, first time and with a deep-rooted interest in making the client happy with delivering results.

 

What is your role as a Sales Director at Cloud Galacticos, and what do you enjoy about it?

Directing my energy and focus on establishing new business opportunities, building partnership relationships and creating a balanced but realistic target for sales generation. I am at my best when tackling complex problems, uncovering new insights, creating business opportunities, and driving diverse perspectives towards a unified vision. I consider myself focused on digital transformation by finding a way to do all this while helping people along the way!

 

At Cloud Galacticos, we’re a remote work focused company. What advice would you give people to make the most of working remotely and staying motivated?

Remote working for some can be a daunting prospect. If you have been in an office environment for most of your career and now you can’t just turn to the person next to you for polite conversations or advice. My advice is to keep connected to those in your organisation. We have a weekly ‘coffee catch up’. It creates opportunities during a week to connect with people and to not talk about work but life in general.

Separate from this is the ability to connect, discuss and share information through the use of systems and tools. We use Slack which is a great communication tool. It lets you reach out to your colleagues when in need of advice or support.

 

Aside from Salesforce and working at Cloud Galacticos, what else do you enjoy doing?

My escape is teaching children martial arts, or to be more precise – Taekwon Do. It’s been over 20 years of making my way through the ranks of beginner to the heights of instructor and national umpire.

The greatest reward is seeing someone build in confidence with the once shy retiring individual being able to stand up confidently in their ability to protect themselves. And, in most instances, that child (in this case) going to University due to the embedded learning aspect of the martial art taught.  

 

 

 

 

Favourites:

– Food: Chicken Tikka Masala, Meat Samosa 

– Drink: Gin & Tonic, Guinness 

– Music: Phil Collins, Police, Sting

– TV Show: Star Trek, Quantum Leap

– Film: Green Mile

– Animal: Dog 

– Place to visit: Dubai

 

About Cloud Galacticos

Cloud Galacticos Team PhotoCloud Galacticos is a Salesforce consultancy with a growing all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our company has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce partner with experience to help you make the most of your org, why not get in contact?

Best Nationwide Salesforce Services Consultancy 2022

Digital City Awards, Best Small Digital Company Finalist 2022

London’s Calling Platinum Sponsor 2022

 

Phil's Salesforce Tip of the Week

Salesforce MVP 2023 – Tip of the Week #529

Welcome to Phil’s Salesforce Tip of the Week #529

 

Tip 1 – Salesforce MVP 2023

Salesforce MVP 2023

Nominations for the Salesforce MVP Class of 2023 went live earlier this week!

It’s a status lots of people aspire to. Do you know someone who you think should become an MVP? Or do you think you’ve got what it takes?

 

 

 

 

 

 

Tip 2 – Winter ’22 Maintenance

Winter 22 Maintenance

Did you know that all certs require completion of one maintenance module per year?

The deadline for the Winter ’22 Trailhead cert maintenance is end of day Friday, December 2nd.

 

 

 

 

 

 

Tip 3 – Benioff’s Way

Marc Benioff

Everyone knows I’m a Marc Benioff fanboy (who isn’t??). So it’s no surprise that he recently got the Creative Executive’s CEO of the Year 2022.

Always an inspiration the article has some advice for other CEOs and the Salesforce eco-system.

 

 

 

 

 

 

Tip 4 – Dreamforce 2023

Dreamforce 2023The dust may have just settled on this year’s Dreamforce, but the date for next year has officially been announced.

Dreamforce will be back 12th to 14th September 2023. Get those dates in the diary!

 

 

 

 

 

 

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Salesforce Managed Services

Salesforce Managed Services

The tech industry is continually evolving, and with Salesforce it’s even more prevalent. Being at the forefront of technology is a strong focus at Salesforce. There are several new releases a year, with documentation covering hundreds of pages. At Cloud Galacticos we pride ourselves on keeping on top of the latest updates. We also encourage our team to keep on learning, and take exams to stay top of the game. That’s why we encourage all our customers to look into our Managed Services offering.

 

Cloud Galacticos Managed Services Team

Managed ServicesWe have a dedicated Managed Services team to help your business with all your Salesforce needs. The team includes experienced business analysts, technical architects, developers and Salesforce Consultants.

For many organisations it is too costly to recruit a full time Salesforce team member who has the knowledge to be able to support them effectively. A managed services partnership with Cloud Galacticos takes care of this. It allows you to have access to our team of skilled and knowledgeable professionals who can support you as needed and guide you to improving your Salesforce instance over the long term.

 

 

Stay up to date with Salesforce

Managed Services Stay UpdatedSalesforce has three releases a year during which an entirely new set of free features get rolled out to your environment.

It’s always a surprise to us when we meet customers who weren’t aware of this. Many had gone years without reviewing the features they had available to them, again effectively leaving money on the table.

As a managed services partner, Cloud Galacticos will work with you consistently to discuss the updates Salesforce are releasing. We will also suggest how to best utilise them to make sure you are taking advantage of the updates.

We believe in maximum automation, minimum manual effort.

 

Long Term Salesforce Strategy

Long Term VisionAnother big reason we love engaging with clients on a managed services basis is that it truly moves us to being long term collaborative partners.

If organisations engage with a partner on a per project basis, short term aims can overtake long term vision and strategy. A managed services partnership can help to ensure that going forward the long term vision is maintained and improved upon.

Also, being a Cloud Galacticos managed services partner can help with scalability; you can add resources as you add to your Salesforce stack.

 

 

 

Managed Services Summit

Some of the Cloud Galacticos team will be in Manchester on Wednesday 16th November for the Managed Services Summit. The event, which takes place at Manchester Central, is seen as the leading managed services event for the UK and European channel. 

“I’m excited to have joined Cloud Galacticos as the Managed Services Lead. The managed services team are not just Salesforce certified, but they also have years of practical experience in business, solving complex problems with technology. 

And I’m very much looking forward to attending the Managed Services Summit in Manchester. There are interesting industry sessions and keynotes, plus it’d be a great opportunity to network with my peers.” David Shrimpton, Managed Services Lead

If you’re planning on attending, let us know, and we’ll arrange a meeting.

 

About Cloud Galacticos

Cloud Galacticos Team PhotoCloud Galacticos is a Salesforce consultancy with a growing all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our company has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce partner with experience to help you make the most of your org, why not get in contact?

Best Nationwide Salesforce Services Consultancy 2022

Digital City Awards, Best Small Digital Company Finalist 2022

London’s Calling Platinum Sponsor 2022

 

Phil's Salesforce Tip of the Week

TrailblazerDX 2023 – Tip of the Week #528

Welcome to Phil’s Salesforce Tip of the Week #528

 

Tip 1 – TrailblazerDX 2023

TrailblazerDX 2023

Looks like TrailblazerDX will be returning to San Francisco in 2023. Date for the diary is 7th and 8th March.

“Sign up today and be the first to know about all things TrailblazerDX — early access to registration, speaker announcements, the Trailblazer Celebration, and more…”

TrailblazerDX 2023 is set to be another must-attend Salesforce event. Will you be going?

 

 

 

 

Tip 2 – Slack Platform

Slack Platform

The new Slack Platform is now in open Beta.

It claims to make ‘it easier to build with greater scale and less overhead‘

Why not get involved and help exchange ideas with the developer community?

 

 

 

 

 

Tip 3 – Automation Dreamin’

Automation Dreamin'

Next week welcomes another Dreamin’ conference: Automation Dreamin’.

‘Our two-day [virtual] conference will be all around Salesforce automation – whether that is low code, full code solutions or even a bit of marketing automation‘

Over 400 people have already signed up, so don’t miss out!

(And it’s co-organised by our very own Salesforce Consultant, Mark Jones, alongside Vicki Moritz-Henry)

 

 

 

Final Tip Of The Week – Sign Up

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Phil's Salesforce Tip of the Week

Salesforce Live – Tip of the Week #527

Welcome to Phil’s Salesforce Tip of the Week #527

 

Tip 1 – Salesforce Live

Salesforce Live

Salesforce Live is back at London ExCel on Wednesday 30th November.

Expect an action packed day of keynotes, sessions, demos and networking opportunities.

‘Join us to learn how to create operational efficiencies, unlock hidden opportunities to grow and keep your customers coming back.
Plus, we’ll share the latest and greatest news and product innovations straight from Dreamforce.’

 

 

 

 

Tip 2 – Filter Ideas

A great tip from Cheryl Feldman:

“Hey, #AwesomeAdmins, I want to make sure that you know this feature is available on the IDX. You can filter Ideas that have had an update from PMs in the last 6 mos. 563 ideas have been updated by Salesforce”

 

 

 

 

 

 

Tip 3 – Free Trial Pages

Who doesn’t like FREE things?

Now you can have access to over 15+ free Salesforce software trials, ‘both product and industry-specific, all in one place.’

The options include MuleSoft, Slack, CRM Analytics, Health Cloud, and much more…

 

 

 

 

 

Final Tip Of The Week – Sign Up

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Phil's Salesforce Tip of the Week

Dreamin’ Events Special – Tip of the Week #526

Welcome to Phil’s Salesforce Tip of the Week #526

*Dreamin’ Events Special*

 

Tip 1 – North Africa Dreamin’

North Africa Dreamin'First up in our Dreamin’ Events Special, is ‘the #1 Salesforce community conference in Africa’. And it’s  back tomorrow (Saturday 22nd October). It’s also sold out.

Plenty of great sessions to check out including one from our Salesforce Consultant Mark Jones.

 

 

 

 

 

Tip 2 – Florida Dreamin’

Florida Dreamin'

Happening next week (26th-28th October), Florida Dreamin’ is also sold out.

There’s a growing wait list, so if you have a ticket and now can’t make it, please cancel your reservation.

 

 

 

 

 

 

Tip 3 – Women in Tech Dreamin’

Women in Tech Dreamin'

This conference aims to be ‘one of a kind Salesforce community conference‘ and aims to ‘empower everyone out there‘.

The event is on Saturday 12th November, in Jaipur, India.

 

 

 

 

 

 

 

Tip 4 – DevOps Dreamin’

DevOps Dreamin'After the success of the event in London, the DevOps Dreamin’ team moves to Seattle on the 16th and 17th November.

Billed as ‘a brand new community conference for Salesforce Developers and Architects‘. Call for speakers is now open!

 

 

 

 

 

 

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Phil's Salesforce Tip of the Week

Community Impact Report – Tip of the Week #525

Welcome to Phil’s Salesforce Tip of the Week #525

 

Tip 1 – Community Impact Report

Salesforce Community Impact Report 2022

The Salesforce.org Community Impact Report 2022 is out now.

In this fifth annual report they highlight how their ‘customers are using the resources provided by Salesforce.org and our partners to create and amplify their social impact”

“Although the challenges we’re facing as a global community continue to compound, our global community of changemakers in the nonprofit and education sectors continues to address these challenges head-on to drive tangible and inspiring social impact”

 

 

 

 

Tip 2 – Restriction Rules

Restriction Rules

Thanks to our Salesforce Consultant, James for this tip on restriction rules.

“Since the Winter 22 release Salesforce have introduced Restriction Rules. These bolt on nicely onto the existing sharing model and allow an administrator to further control what records a user can access.

Restriction rules will certainly be helpful, I would test them thoroughly in a sandbox to ensure they behave as expected and in accordance with the existing sharing model. I would also use them sparingly and only apply them when access to records really needs to be restricted at a more granular level than that provided by the existing sharing model”

Get more info here.

 

 

Tip 3 – Dreamforce 2022 Highlights

Cloud Galacticos at Dreamforce 2022

Some of our team went to Dreamforce and had a great time. Here’s our Cloud Galacticos Dreamforce 2022 review blog. 

“It was great to be back in San Francisco for Dreamforce with the Cloud Galacticos team. There’s nothing like it.“ 

Dreamforce is a great chance for the team at Cloud Galacticos to be part of the biggest event of the year. We get the latest updates on all things Salesforce, and re-connect in-person with our international Salesforce Ohana. 

Did you go to Dreamforce? How was it for you? 

 

 

 

Final Tip Of The Week – Sign Up

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